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Building an Information Security Awareness Program
book

Building an Information Security Awareness Program

by Bill Gardner, Valerie Thomas
August 2014
Beginner content levelBeginner
214 pages
5h 50m
English
Syngress
Content preview from Building an Information Security Awareness Program
Chapter 13

Measuring Effectiveness

Valerie Thomas    Securicon, Lorton, VA, USA

Abstract

Measuring effectiveness of an awareness program can be challenging, especially for those without a risk management background. This chapter covers selecting valuable measurements and creating useable metrics. Proper reporting and presentation of metrics is discussed in detail, as it is critical to gaining understanding and support from senior management.

Keywords

Measurements

Metrics

Metrics program

Charts

Reporting

Measuring Effectiveness

An often forgotten part of an awareness program is a method of tracking progress and measuring impact. These metrics are to be used as a guide for making adjustments to the program and reporting progress to senior ...

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Publisher Resources

ISBN: 9780124199675