5

Managing Executive Expectations

Plans are worthless, but planning is indispensable.

—Dwight D. Eisenhower

Working across the organization is a critical element of the success of you and your team. Engaging with and gaining the support of executives is a requirement for success. In this chapter, we will delve into the details of capturing the imagination, attention, and support of executives across the organization. We will examine the relevant factors that will guide and shape your communication and engagement with your direct reporting line executives and those executives that own and manage related corporate functions.

Executives and senior managers are important to the ongoing success of any company and they have a significant role ...

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