Building and Managing a Cloud Using Oracle Enterprise Manager 12c

Performance and Service-Level Management

In order for a cloud to be functional for its end users, it has to adhere to strict service levels, comprising performance and availability criteria. In this section, we will discuss how Enterprise Manager 12c helps in performance and service-level management of the cloud. We will first start with the detail, on how Enterprise Manager aids in component-level performance management at the infrastructure and platform layers, and then see how those component-level metrics can be rolled up to define higher service levels.

Diagnosing Component-Level Problems

Now that you know the relationship between events, incidents, and notifications, you need to understand that the events themselves do not offer a diagnosis ...