6 Engaging Others

A colleague of mine once humorously requested, “Give me some feedback, but don’t get any on me!” I thought that her comment was, though intended as a joke, a perfect description of the attitude of many participants in meetings I have observed as an organizational consultant. And I can understand why. I have observed that people often feel extremely attached to some of their ideas, and present them with the assumption that others will appreciate their value, only to be shocked and even hurt by negative comments. On the other hand, many participants in such meetings are not highly skillful in providing feedback or upgrades to other people’s ideas and may come across as attacking the person rather than criticizing the idea. Unacknowledged ...

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