GLOSSARY
Acknowledgment: The act of specifically articulating the contribution a participant makes (or made), without judgment. Typically, this includes words that specify how the individual is making a difference.
Advocacy: Any organizational effort to motivate individuals outside the organization to enact change. In advocacy, work usually includes sharing a change message widely. With advocacy, an organization seeks to grow its influence, whether, for example, in the domain of political change, in the adoption of a for-profit company’s technology, or in a nonprofit’s involvement in promoting a social good.
Appreciation: A kind of acknowledgment that includes a judgment.
Belonging: People’s experience of two feelings: (1) feeling valued (or ...
Get Building Brand Communities now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.