Help Desk Assistant chatbot
This chapter describes how to create a chatbot application quickly without coding and integrate it with the Watson Conversation service. For this use case example, you create a Help Desk Assistant chatbot, however you can customize the chatbot to take any other role such as delivery service, Q&A, student assistant, and more.
To create the chatbot application, you use the Node-RED programming tool. With this powerful tool you can create, edit, and deploy applications quickly. Node-RED is a programming tool for wiring ...

Get Building Cognitive Applications with IBM Watson Services: Volume 2 Conversation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.