Building Culture From the Middle Out
Midlevel leaders are critical to fostering an organizational culture that’s healthy and vibrant.
The Research
This article draws from our extended research engagement with a Fortune 100 company that has been named to “Best Companies” lists for the past decade. The authors conducted 120 interviews with current employees, former employees, and leaders at various levels to better understand how it manages culture during times of growth. Examples in this article are drawn from interviews with midlevel leaders in the company who were in the top 10% for both team performance and employee retention. Additional examples come from executive education programs ...
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