Chapter 1. Expertise in the Global Economy

An expert is a man who has made all the mistakes that can be made in a very narrow field

—NEILS BOHR

WHAT IS AN EXPERT?

How do people become experts? Is expertise a matter of talent or learning? What types of expertise are most needed in the new global economy? How can instructional professionals make use of what we know about experts to build more effective learning environments? This chapter sets the stage for the book by summarizing what we know about expert performance and why effective training programs are critical to organizations facing the competitive pressures of a growing global pool of expertise.

The Value of Expertise

If you have taken an airplane trip, consulted a medical professional, used computer ...

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