About the Authors
Jeffrey R. Shapiro has worked in Information Technology for nearly 15 years. He is an industry-celebrated author and has published more than a dozen books on IT, network administration, and software development. Jeffrey has written for numerous publications over the years as well. He also regularly speaks at events and frequently participates in training courses on Microsoft systems.
Jeffrey has specialized in Microsoft technologies since 1989. From 1992 to 1998, he was CTO for a leading software development company specializing in telephony solutions for business and was credited with designing the architecture for one of the first Windows-based computer telephony platforms.
In early 2003 Jeffrey was selected to lead the Novell ...
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