Building IBM Enterprise Content Management Solutions From End to End

Content analysis with IBM Watson Content Analytics

This chapter provides information about how the analytics component of the use case solution works in the scenario. IBM Watson Content Analytics gives insight from the contents of the cases of IBM Case Manager. With Watson Content Analytics, content analysis helps the user do tasks managed by IBM Case Manager.

This chapter describes the following topics:

•Content analysis overview

•Prerequisites

•How this ties into the scenario

•Creating analysis facets

•Scenario: Analyzing customers’ sentiments ...