An Intelligent System connects intelligence with experience to achieve a desired outcome. Success comes when all of these elements are aligned: the outcome is achievable; the intelligence is targeted at the right problem; and the experience encourages the correct user behavior.
A good success criterion connects these elements. It expresses the desired outcome in plain language. It indicates what sub-problems the intelligence and experience need to solve, and it ties those solutions to the desired larger scale (organizational) outcome. Implicit in good success ...
