Metrics Reporting Process

Project measurements that have been collected during project execution are compiled into a report used to validate whether customer expectations were satisfied and that expected benefits have been or will be achieved. Table 13-2a lists the templates used during this process. Figure 13-2 shows the process flow diagram, Table 13-2b shows the process step description, and Table 13-2c contains the RRAA matrix.

Figure 13-2. Metrics Reporting Process

Table 13-1a. Templates/Tools—Post Project Review
IDTemplate NameWhen Used
4.1Post Project SurveyLevel 3-4-5
4.2Post Project Review ReportLevel 3-4-5
Table 13-1b. Process Step Description: ...

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