The goal of all civilization, all religious thought, and all that sort of thing is simply to have a good time. But man gets so solemn over the process that he forgets the end.

Don Marquis

Chapter 8

The Semantics of Processes

If you can’t describe what you are doing as a process, you don’t know what you’re doing.

W. Edwards Deming

There seems to be a process for everything: clinical trials, school admissions, impeaching presidents, and, of course, developing software. Such processes are closely linked to repeatability; they allow highly repeatable tasks to be performed with added efficiency. The emergence of the industrial age and the extensive use of machinery has a lot to do with the emergence of processes. There have always been methods, ...

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