Chapter 5

Building and Managing the Strategic Architecture

Overview

We now have everything we need to develop and use a complete picture of your organization’s performance. This chapter will show you the following:

  • how to assemble a complete strategic architecture of your business involving performance, resources, flows, and interdependences
  • how to use this architecture to manage the system, understanding past performance, likely developments, and alternative possibilities
  • how to control performance into the future

Remember the strategy challenges that we highlighted in chapter 1? These were

  • Why has performance followed the path that it has?
  • Where is it going if we carry on as we are?
  • How can we change it for the better?

Now that you ...

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