Introduction: Leadership, Discipline, and Effective Communication

Tony Hayward faced the press on a Venice, Louisiana, dock. It was May 30, 2010, and the BP chief executive officer had been living on the coast of the Gulf of Mexico for the past month. On April 20, the Deepwater Horizon oil rig had exploded, killing 11, injuring dozens, and beginning a gusher that in 100 days pumped five million barrels of crude oil into the Gulf waters. The Deepwater Horizon disaster had been the dominant story in the news media—it was All-BP-All-the-Time.

Hayward, clearly beleaguered and sleep-deprived, seemed frustrated with suggestions by the media and others that BP—formerly known as British Petroleum—and its leadership weren’t doing enough to stop the flow ...

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