CHAPTER 12

Making It Work

Integrating technology properly into your business can provide a major competitive advantage. However, to properly integrate technology, we must first understand what technology can and can’t do. Most businesses use technology to enhance communication–information systems.

An information system is any system that is used to organize data which then is disseminated to appropriate people within the organization.

Information systems don’t have to consist of computers, networks, and other digital technologies. This book is an information system, so is a verbal conversation. Technology is a tool to support business. It should always be viewed and used that way. Like any tool, it must be used correctly to get desired results. ...

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