25. Case Study: Behavioral Health

This chapter highlights the Lean and Green philosophy by showing the results of the use of a researched methodology, Lean Six Sigma, in the hospital process. The goal is to maximize the value-added process, which inherently adds less waste to the system. The rest of the case study follows the steps of the Lean Six Sigma philosophy to emphasize the profitability and sustainability possible in any company.

Lean Six Sigma is the marriage of two disciplines, Lean and Six Sigma. Lean is the philosophy of the focus on nonvalue activities. This is where the concept of value stream mapping (VSM) comes from. Identify the number of activities that have value and divide by the total process. The total process is composed ...

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