CHAPTER NINETEAM PROBLEM SOLVING I

A Systematic, Collaborative Model for All Occasions

CHAPTER OBJECTIVES

Image To present a practical six-step team approach to identifying, analyzing, and solving problems in a systematic, collaborative manner

Image To contrast the differences between problem sensing and problem definition

Image To demonstrate how to write a problem definition as a “gap closing” statement

To provide the how-to’s for facilitating each step of this ...

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