Building the Agile Enterprise

Preface

Enterprise management is at the dawn of a new era. Information technology has created global markets; changed enterprise relationships with employees, customers, and business partners; and accelerated the pace of change. These forces, along with service-oriented architecture (SOA), business process management (BPM), and model-based management (MBM), change the way enterprises will be organized and managed in the future.

We in the IT industry are focused on applying the technology. We can reduce the costs of development and maintenance, we can improve the performance and quality of systems, and we can provide better information about the operation of the enterprise. We can make it easier to change the information systems to meet new business ...