This chapter begins with an introduction to the agile enterprise concept and provides a somewhat historical perspective on the evolution of information technology and its impact on business operations and management. It then introduces three new ways of thinking that are key to today's agile enterprise and are referenced in the subtitle of this book: (1) capability-based architecture, (2) business collaboration management (BCM), and (3) value delivery management (VDM). Finally, the impact of VDM is discussed related to the management of major business changes, along with some critical success factors for the journey to agility.
Agile enterprise; Business impact of technology; Capability-based ...
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