Chapter 7Managing Human Capital

Built-to-Change Strategy:Make People Responsible for Their Careers

What should human capital management look like in a b2change organization? What is the single most important key to doing it right? Quite simply, it is senior executives spending as much time making decisions about the acquisition, allocation, development, and retention of human capital as they spend making decisions about other kinds of capital. All levels of a b2change organization must demonstrate unflinching commitment to the effective management and development of an organization’s human capital, but it is particularly important to have it at the top. Senior executives need to show their commitment in ways that are visible to people throughout ...

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