CHAPTER 3 BURNOUT

THE ORGANIZATION’S ROLE IN BURNOUT

Sometimes I wish I just had a summer job here.

JOHN F. KENNEDY, TO STUDENTS IN WASHINGTON, D.C.

Interesting, isn’t it—even a position that someone spends years and a fortune to attain is not always what it’s cracked up to be. While there are downsides and upsides to any position, the workplace environment deserves closer attention. In the Introduction, I promised to look at the organizational factors that prompt burnout conditions: specifically, leader behaviors and cultural conditioning.

For those of you who are managers in your organization, it’s time to do an honest evaluation. As you read this, consider the questions I pose. Maybe it’s time to break out from outmoded ways of thinking, ...

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