Chapter 4 The Management Functions
Learning Outcomes
After completing this chapter, you should be able to:
- explain the concept of planning and the phases of the planning process.
- describe organisational objectives and policies.
- explain forecasting and how it relates to business.
- explain SWOT analysis model and TOWS matrix.
- describe organisational decision-making process.
- explain the concept of organising and the basic forms of organisational structures.
- describe a bureaucratic organisation and its merits and demerits.
- explain the types of leadership styles and its associated theories and motivations.
- explain the concept of controlling and the tools applied.
Chapter Outline
- Introduction
- Planning ...
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