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Designing the Business Solution

Useful, useable, usedGood designDesigning informationDesigning interactionUX designConvenience designIncremental, iterative, and evolutionary design

Design. This word scares a lot of people. Design is often seen as bolting on a pretty interface, laying out elegant graphics, or shaping attractive consumer goods—tasks that are done in trendy, colorful design studios by designers wearing trendy, colorful clothing.

Not here in the world of business analysis and solution delivery.

Design for us means designing the business solution, designing how all the components—the people, the hardware, the software, the organization, and so on—come together to provide the best, most effective experience for ...

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