February 2023
Beginner
416 pages
11h 9m
English
Content preview from Business Analysis For Dummies, 2nd Edition
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Chapter 3
Identifying and Working with Stakeholders
IN THIS CHAPTER
Understanding who participates in projects
Knowing the people in your neighborhood: your stakeholders
Figuring out how best to work with various stakeholders
Striving toward effective communication
Stakeholder is a generic term for a person or a group of people who have an interest in an initiative and will be affected by it (directly or indirectly) or have influence over it. In other words, your stakeholders may not necessarily be a part of your project team, so you may have to think outside the box when identifying them.
Consider a project to create a new application to support order fulfillment. Obviously, the order fulfillment, warehouse, and distribution departments are stakeholders, but how about the internal technical support desk? They aren’t part of the project team, but they’ll be impacted by the initiative because they’ll field technical support questions when the system rolls out. This role makes the people in this group stakeholders.
In this chapter, we discuss working with different stakeholders ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.