2

NEEDS ASSESSMENT

2.1 Overview of this Section

A needs assessment consists of the business analysis work that is conducted in order to analyze a current business problem or opportunity. It is used to assess the current internal and external environments and current capabilities of the organization in order to determine the viable solution options that, when pursued, would help the organization meet the desired future state.

This section of the practice guide offers a comprehensive approach for assessing business needs and identifying high-level solutions to address them. It provides ways to think about, learn about, discover, and articulate business problems and opportunities. Thinking through business problems and opportunities with stakeholders ...

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