Business analysts have always had a wealth of techniques at their disposal but how the toolkit has grown! If you are looking to shine as a business analyst you will be well aware of the importance of becoming the master of our rich BA toolkit, know what technique to use for each occasion and how to use it to good effect. This upgrade on a ‘must have’ BA classic extends the toolkit by another 24 techniques! I encourage all BAs to use this book to build their confidence in their own professionalism and be regarded as masters of their BA toolkit.
Ian Richards, Director, Business Analysis, Capita
I found this new edition to be crammed full of tried, tested and trusted business analysis techniques. Yet again giving the BA more tools for analysis ...
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