ABBREVIATIONS
| BA | Business Analyst | |
| BAM | Business Activity Model | |
| BAMM | Business Analysis Maturity Model | |
| BBS | Balanced Business Scorecard | |
| BCS | BCS, The Chartered Institute for IT | |
| BPMN | Business Process Model and Notation | |
| CARDI (log) | Constraints, Assumptions, Risks, Dependencies and Issues (log) | |
| CATWOE | Customer, Actor, Transformation, World view (Weltanschauung), Owner, Environment | |
| CBAP | Certified Business Analysis Professional | |
| CEO | Chief Executive Officer | |
| CI | Configuration Item | |
| CIO | Chief Information Officer | |
| CMMI | Capability Maturity Model Integration | |
| COTS | Commercial Off-The-Shelf (software solution) | |
| CSF | Critical Success Factor | |
| DBMS | Database Management System | |
| DCF | Discounted Cash Flow ... |
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