Debra Paul and Paul Turner


One of the key activities conducted by business analysts is the analysis of the gap between where the business is currently and where it needs to be in terms of its processes and systems. However, analysing the gap requires detailed thought and an understanding of the implications associated with implementing the proposed changes. While addressing the problematic areas identified during the analysis process, the selected option will also need to align with the defined business architecture for the organisation.

This chapter looks at two aspects regarding the development of options for business change:

  1. Analysing the gap between the current and desired business systems.
  2. Ensuring ...

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