A few years ago, a friend of mine asked me to help him think through how to grow his business. He had successfully operated a small boutique professional services firm for several years up to that point. Now he was concerned about the demands on his personal time, his ability to save for retirement and his children’s education, and a nagging sense that things were getting a little stale. Maybe he needed a new strategy, he thought. As we discussed his current situation, he expressed the following concerns:
It’s difficult to scale my company’s growth.
It’s hard to ...
