Business Communication for Managers

Chapter 8

BUSINESS MEETINGS AND NEGOTIATIONS

“Meetings are a symptom of a bad organization. The fewer the meetings, the better.”

 

Peter Drucker¹

After completing this chapter, you should be able to:

• Understand the preparations required for a meeting.
• Describe the key attributes of a successful meeting.
• Distinguish between the various types of meetings.
• Know the various terminologies used during meetings.
• Understand formal meeting procedures.
• Create an agenda for a meeting and take down the minutes.
• Deal with disruptions that might occur during a meeting.
• Understand what negotiation is, and negotiate successfully.

INTRODUCTION

In today's business culture, information flow is critical and organizations can ill afford to waste time revisiting ...