SQ4 How do you handle questions and answers?

During a presentation, a question-and-answer (Q&A) session offers many benefits:

  • Questions and answers increase audience engagement.

  • As a presenter, you are likely to learn something important from questions, especially how well your audience understands your points.

  • Questions also give you a chance to emphasize and expand important points.

  • An exchange with the audience helps build your credibility by demonstrating your expertise and openness.

  • Skillful replies help you diffuse criticism and objections.

Answering questions during a presentation is a form of impromptu speaking, speaking without advance knowledge of the topic or question. People often get nervous when required to speak ...

Get Business Communication, Third Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.