◾ In summary, the ACE process will help you communicate more effectively by ensuring that you analyze, compose, and evaluate in a systematic way. In the following chapters, you have an opportunity to apply this process to a range of business communications, from short routine messages through complex reports and presentations. Short email messages may take only a few minutes to analyze, compose, and evaluate; more complex messages will require more time. However, as you become an experienced communicator, you will increasingly be able to go through each step of the process more quickly and effectively, regardless of the length or purpose of your communication. If you follow the process well, your messages will more likely achieve your purpose ...
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