Skip to Main Content
Business Communication, Third Edition
book

Business Communication, Third Edition

by Barbara Shwom, Lisa Gueldenzoph Snyder
June 2015
Intermediate to advanced content levelIntermediate to advanced
480 pages
31h 52m
English
Pearson
Content preview from Business Communication, Third Edition

◾ In summary, routine and goodwill messages like those explained in this chapter are fundamental elements of business communication. They are the day-to-day messages you produce to get work done and to build and maintain healthy working relationships. To accomplish your goals with these messages, use the ACE process—Analyzing, Composing, Evaluating. The ACE process will help ensure that you target the message to your purpose and audience, make it easy to understand, and avoid errors that will undermine your professionalism.

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Business Communication

Business Communication

Harvard Business School Press
Handbook of Business Communication

Handbook of Business Communication

Gerlinde Mautner, Franz Rainer

Publisher Resources

ISBN: 9780133863307