When You Do Not Decide, You Have Decided
“Yet another request for a change in the specifications of the application,” said Pierre, my project manager.
My company won the bid to develop new insurance software for this Canadian company on the basis of a comprehensive request for proposal (RFP), which included a detailed functional requirements list.
Sandy, the client’s project director, kept changing these original requirements, adding additional functionalities during our weekly project status reviews. Every change request needed to be reviewed and approved by my project manager and myself.
If the change requirement was not part of the original RFP and included in our bid, a time and cost estimate ...
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