You'll never achieve truly great success or deliver on big projects if you can't effectively move your organization. Learn how to develop teams and get your organization moving.
41 Numbers give clarity, so set KPIs
Key performance indicators (KPIs) are just a way of expressing goals in detail with numbers. To achieve our major objectives, we set goals for the steps along the way, and KPI is simply the term we use to refer to those concrete numerical goals.
Major objectives are crucial to influencing the direction of an organization. But to achieve those major objectives, the goals that represent steps along the way to their achievement must also be clearly laid out and visible. Unless all members of the organization understand the progress they have made against those goals, there's a possibility they will lose sight of the path. KPIs are simply the markers along that path.
In sales, for example, you can set KPIs for numbers of new contracts or new clients, expressing detailed KPIs in numbers for each of the actions that are key to achieving your major objectives.
As an organization grows, it's quite common for individual members of the team to come to feel that their role in achieving major objectives is relatively unimportant. This is when it can become almost inevitable for some members to feel that it won't make a big difference to the whole ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month, and much more.
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
