Chapter 4
Seven-Step Software Delivery Improvement Framework
Unlike some of those fervent Agile proponents who think the Agile process is “the end all and be all” solution of our IT ills, our approach to IT process improvement is based not on some vague process improvement for the sake of process, but on an organization’s business needs and goals—the only condition for any process improvement effort to have a measurable and lasting success (see Figure 4.1).
Description
Step 1: Identify the Business Sponsor and Her or His Needs and Goals
As long ...
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