1. 1 See “The Best (& Worst) Managers of the Year,” Businessweek, January 22, 2014, pp. 50–72.

  2. 2 Google, “Corporate Information,” April 11, 2013, at http://www.google.com; “The Secret to Google’s Success,” BusinessWeek, March 6, 2008, http://www.businessweek.com; “In Search of the Real Google,” Time, February 20, 2007, http://www.time.com; http://www.google.com/competition/howgooglesearchworks.html

  3. 3 Hamel, Gary, and Prahalad, C. K. “Competing for the Future,” Harvard Business Review, July–August 1994, pp. 122–128; see also Joseph M. Hall and M. Eric Johnson, “When Should a Process Be Art, Not Science?” Harvard Business Review, March 2009, pp. 58–65.

  4. 4 Waldroop, James, and Butler, Timothy. “The Executive as Coach,” Harvard Business Review ...

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