Building a Business: Continuing Team Exercise
Assignment
Meet with your team members to consider your new business venture and how it relates to the operations management and quality topics in this chapter. Develop specific responses to the following:
7-11. In what ways is your business connected with service operations? Identify the ways it is connected with goods production. Which of these, service operations or goods production, is more important to your business? Why?
7-12. Explain what must be done to ensure that your operations capabilities are consistent with your business strategy. How does your mission statement support operations? What kinds of quality control measures should you consider?
7-13. Discuss how your team is going to identify ...
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