Business Essentials, 12/e

Summary of Learning Objectives

Objective 14-1

1. Discuss the impacts information technology has had on the business world.

The growth of IT—the various appliances and devices for creating, storing, exchanging, and using information in diverse modes, including visual images, voice, multimedia, and business data—has changed the very structure of business organizations. Its adoption provides new modes of communication, including portable offices using mobile messaging capabilities, resulting in the geographic separation of the workplace from headquarters for many employees. With access to the Internet, company activities may be geographically scattered but still remain coordinated through a networked system that provides better service for customers. ...