Business Ethics, 6th Edition

Business Ethics, 6th Edition

by Joseph W. Weiss
Released July 2014
Publisher(s): Berrett-Koehler Publishers
ISBN: 9781626561427

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Book description

NEW EDITION, REVISED AND UPDATED
This is a pragmatic, hands-on, up-to-date guide to determining right and wrong in the business world. Joseph Weiss integrates a stakeholder perspective with an issues-oriented approach so students look at how a business’s actions affect not just share price and profit but the well-being of employees, customers, suppliers, the local community, the larger society, other nations, and the environment.

Weiss uses a wealth of contemporary examples, including twenty-three customized cases that immerse students directly in recent business ethics dilemmas and ask them to consider how they would resolve them. The recent economic collapse raised ethical issues that have yet to be resolved—there could not be a better time for a fully updated edition of Weiss’s classic, accessible blend of theory and practice.

New to the Sixth Edition!

New Cases! Fourteen of the twenty-three cases in this book are brand new to this edition. They touch on issues such as cyberbullying, fracking, neuromarketing, and for-profit education and involve institutions like Goldman Sachs, Google, Kaiser Permanente, Walmart, Ford, and Facebook.

Updated Throughout! The text has been updated with the latest research, including new national ethics survey data, perspectives on generational differences, and global and international issues. Each chapter includes recent business press stories touching on ethical issues.

New Feature! Several chapters now feature a unique Point/Counterpoint exercise that challenges students to argue both sides of a contemporary issue, such as too-big-to-fail institutions, the Boston bomber Rolling Stone cover, student loan debt, online file sharing, and questions raised by social media.

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Acknowledgments
  7. Case Authorship
  8. Chapter 1 Business Ethics, the Changing Environment, and Stakeholder Management
    1. 1.1 Business Ethics and the Changing Environment
      1. Seeing the “Big Picture”
      2. Point/CounterPoint
      3. Environmental Forces and Stakeholders
      4. Stakeholder Management Approach
    2. 1.2 What Is Business Ethics? Why Does It Matter?
      1. What Is Ethics and What Are the Areas of Ethical Theory?
      2. Unethical Business Practices and Employees
      3. Ethics and Compliance Programs
      4. Why Does Ethics Matter in Business?
      5. Working for the Best Companies
    3. 1.3 Levels of Business Ethics
      1. Asking Key Questions
      2. Ethical Insight 1.1
    4. 1.4 Five Myths about Business Ethics
      1. Myth 1: Ethics Is a Personal, Individual Affair, Not a Public or Debatable Matter
      2. Myth 2: Business and Ethics Do Not Mix
      3. Myth 3: Ethics in Business Is Relative
      4. Myth 4: Good Business Means Good Ethics
      5. Myth 5: Information and Computing Are Amoral
    5. 1.5 Why Use Ethical Reasoning in Business?
    6. 1.6 Can Business Ethics Be Taught and Trained?
    7. 1.7 Plan of the Book
    8. Chapter Summary
    9. Questions
    10. Exercises
    11. Real-Time Ethical Dilemma
    12. Cases
      1. 1. Bernard L. Madoff Investment Securities LLC: Wall Street Trading Firm
      2. 2. Cyberbullying: Who’s to Blame and What Can Be Done?
    13. Notes
  9. Chapter 2 Ethical Principles, Quick Tests, and Decision-Making Guidelines
    1. 2.1 Ethical Reasoning and Moral Decision Making
      1. Three Criteria in Ethical Reasoning
      2. Moral Responsibility Criteria
    2. 2.2 Ethical Principles and Decision Making
      1. Ethical Insight 2.1
      2. Utilitarianism: A Consequentialist (Results-Based) Approach
      3. Universalism: A Deontological (Duty-Based) Approach
      4. Rights: A Moral and Legal Entitlement-Based Approach
      5. Justice: Procedures, Compensation, and Retribution
      6. Virtue Ethics: Character-Based Virtues
      7. The Common Good
      8. Ethical Relativism: A Self-Interest Approach
      9. Immoral, Amoral, and Moral Management
    3. 2.3 Four Social Responsibility Roles
    4. 2.4 Levels of Ethical Reasoning and Moral Decision Making
      1. Personal Level
      2. Organizational Level
      3. Industry Level
      4. Societal, International, and Global Levels
    5. 2.5 Identifying and Addressing Ethical Dilemmas
      1. Ethical Insight 2.2
      2. Moral Creativity
      3. Ethical Dilemma Problem Solving
      4. 12 Questions to Get Started
    6. 2.6 Individual Ethical Decision-Making Styles
      1. Communicating and Negotiating across Ethical Styles
    7. 2.7 Quick Ethical Tests
    8. 2.8 Concluding Comments
      1. Back to Louise Simms . . .
    9. Chapter Summary
    10. Questions
    11. Exercises
    12. Real-Time Ethical Dilemma
    13. Cases
      1. 3. Ford’s Pinto Fires: The Retrospective View of Ford’s Field Recall Coordinator
      2. 4. Jerome Kerviel: Rogue Trader or Misguided Employee? What Really Happened at the Société Générale?
      3. 5. Samuel Waksal at ImClone
    14. Notes
  10. Chapter 3 Stakeholder and Issues Management Approaches
    1. 3.1 Stakeholder Theory and the Stakeholder Management Approach Defined
      1. Stakeholders
      2. Stakes
    2. 3.2 Why Use a Stakeholder Management Approach for Business Ethics?
      1. Stakeholder Theory: Criticisms and Responses
    3. 3.3 How to Execute a Stakeholder Analysis
      1. Taking a Third-Party Objective Observer Perspective
      2. Role of the CEO in Stakeholder Analysis
      3. Summary of Stakeholder Analysis
    4. 3.4 Negotiation Methods: Resolving Stakeholder Disputes
      1. Stakeholder Dispute Resolution Methods
    5. 3.5 Stakeholder Management Approach: Using Ethical Principles and Reasoning
    6. 3.6 Moral Responsibilities of Cross-Functional Area Professionals
      1. Marketing and Sales Professionals and Managers as Stakeholders
      2. R&D, Engineering Professionals, and Managers as Stakeholders
      3. Accounting and Finance Professionals and Managers as Stakeholders
      4. Public Relations Managers as Stakeholders
      5. Human Resource Managers as Stakeholders
      6. Summary of Managerial Moral Responsibilities
    7. 3.7 Issues Management, Integrating a Stakeholder Framework
      1. What Is an Issue?
      2. Ethical Insight 3.1
      3. Other Types of Issues
      4. Stakeholder and Issues Management: “Connecting the Dots”
      5. Moral Dimensions of Stakeholder and Issues Management
      6. Types of Issues Management Frameworks
    8. 3.8 Managing Crises
      1. How Executives Have Responded to Crises
      2. Crisis Management Recommendations
    9. Chapter Summary
    10. Questions
    11. Exercises
    12. Real-Time Ethical Dilemma
    13. Cases
      1. 6. The BP Deepwater Horizon Explosion and Oil Spill: Crisis and Aftermath
      2. 7. Mattel Toy Recalls
      3. 8. Genetic Discrimination
    14. Notes
  11. Chapter 4 The Corporation and External Stakeholders: Corporate Governance: From the Boardroom to the Marketplace
    1. 4.1 Managing Corporate Social Responsibility in the Marketplace
      1. Ethical Insight 4.1
      2. Free-Market Theory and Corporate Social Responsibility
      3. Problems with the Free-Market Theory
      4. Intermediaries: Bridging the Disclosure Gap
      5. Point/CounterPoint
    2. 4.2 Managing Corporate Responsibility with External Stakeholders
      1. The Corporation as Social and Economic Stakeholder
      2. The Social Contract: Dead or Desperately Needed?
      3. Balance between Ethical Motivation and Compliance
      4. Covenantal Ethic
      5. The Moral Basis and Social Power of Corporations as Stakeholders
      6. Corporate Philanthropy
      7. Managing Stakeholders Profitably and Responsibly: Reputation Counts
      8. Ethical Insight 4.2
    3. 4.3 Managing and Balancing Corporate Governance, Compliance, and Regulation
      1. Ethical Insight 4.3
      2. Best Corporate Board Governance Practices
      3. Sarbanes-Oxley Act
      4. Pros and Cons of Implementing the Sarbanes-Oxley Act
      5. The Federal Sentencing Guidelines for Organizations: Compliance Incentive
    4. 4.4 The Role of Law and Regulatory Agencies and Corporate Compliance
      1. Why Regulation?
      2. Laws and U.S. Regulatory Agencies
      3. Laws Protecting Consumers
      4. Laws Protecting the Environment
    5. 4.5 Managing External Issues and Crises: Lessons from the Past (Back to the Future?)
    6. Chapter Summary
    7. Questions
    8. Exercises
    9. Real-Time Ethical Dilemma
    10. Cases
      1. 9. Conscious Capitalism: What Is It? Why Do We Need It? Does It Work?
      2. 10. Goldman Sachs: Hedging a Bet and Defrauding Investors
      3. 11. Google Books
    11. Notes
  12. Chapter 5 Corporate Responsibilities, Consumer Stakeholders, and the Environment
    1. 5.1 Corporate Responsibility toward Consumer Stakeholders
      1. Corporate Responsibilities and Consumer Rights
      2. Consumer Protection Agencies and Law
    2. 5.2 Corporate Responsibility in Advertising
      1. Ethics and Advertising
      2. The Federal Trade Commission and Advertising
      3. Pros and Cons of Advertising
      4. Ethical Insight 5.1
      5. Advertising and Free Speech
      6. Paternalism, Manipulation, or Free Choice?
    3. 5.3 Controversial Issues in Advertising: The Internet, Children, Tobacco, and Alcohol
      1. Advertising and the Internet
      2. The Thin Line between Deceptive Advertising, Spyware, and Spam
      3. Advertising to Children
      4. Protecting Children
      5. Tobacco Advertising
      6. The Tobacco Controversy Continues
      7. Alcohol Advertising
      8. Ethical Insight 5.2
    4. 5.4 Managing Product Safety and Liability Responsibly
      1. How Safe Is Safe? The Ethics of Product Safety
      2. Ethical Insight 5.3
      3. Product Liability Doctrines
      4. Legal and Moral Limits of Product Liability
      5. Product Safety and the Road Ahead
    5. 5.5 Corporate Responsibility and the Environment
      1. The Most Significant Environmental Problems
      2. Causes of Environmental Pollution
      3. Enforcement of Environmental Laws
      4. The Ethics of Ecology
      5. Green Marketing, Environmental Justice, and Industrial Ecology
      6. Rights of Future Generations and Right to a Livable Environment
      7. Recommendations to Managers
    6. Chapter Summary
    7. Questions
    8. Exercises
    9. Real-Time Ethical Dilemma
    10. Cases
      1. 12. For-Profit Universities: Opportunities, Issues, and Promises
      2. 13. Fracking: Drilling for Disaster?
      3. 14. Neuromarketing
      4. 15. Wal-Mart: Challenges with Gender Discrimination
      5. 16. Vioxx, Dodge Ball: Did Merck Try to Avoid the Truth?
    11. Notes
  13. Chapter 6 The Corporation and Internal Stakeholders: Values-Based Moral Leadership, Culture, Strategy, and Self-Regulation
    1. 6.1 Leadership and Stakeholder Management
      1. Defining Purpose, Mission, and Values
      2. Ethical Insight 6.1
      3. Leadership Stakeholder Competencies
      4. Example of Companies Using Stakeholder Relationship Management
      5. Ethical Insight 6.2
      6. Spiritual Values, Practices, and Moral Courage in Leading
      7. Failure of Ethical Leadership
      8. Ethical Dimensions of Leadership Styles
      9. How Should CEOs as Leaders Be Evaluated and Rewarded?
    2. 6.2 Organizational Culture, Compliance, and Stakeholder Management
      1. Organizational Culture Defined
      2. High-Ethics Companies
      3. Weak Cultures
    3. 6.3 Leading and Managing Strategy and Structure
      1. Organizational Structure and Ethics
      2. Boundaryless and Networked Organizations
    4. 6.4 Leading Internal Stakeholder Values in the Organization
    5. 6.5 Corporate Self-Regulation and Ethics Programs: Challenges and Issues
      1. Ethical Insight 6.3
      2. Organizations and Leaders as Moral Agents
      3. Ethics Codes
      4. Codes of Conduct
      5. Problems with Ethics and Conduct Codes
      6. Ombuds and Peer-Review Programs
      7. Is the Organization Ready to Implement a Values-Based Stakeholder Approach? A Readiness Checklist
    6. Chapter Summary
    7. Questions
    8. Exercises
    9. Real-Time Ethical Dilemmas
    10. Cases
      1. 17. Kaiser Permanente: A Crisis of Communication, Values, and Systems Failure
      2. 18. Social Networking and Social Responsibility
    11. Notes
  14. Chapter 7 Employee Stakeholders and the Corporation
    1. 7.1 Employee Stakeholders in the Changing Workforce
      1. The Aging Workforce
      2. Generational Differences in the Workplace
      3. Steps for Integrating a Multigenerational Workforce
      4. Ethical Insight 7.1
      5. Women in the Workforce
      6. Same-Sex Marriages, Civil Unions, Domestic Partnerships, and Workforce Rights
      7. The Increasing Cultural Mix: Minorities Are Becoming the Majority
      8. Educational Weaknesses and Gaps
      9. Point/CounterPoint
      10. Mainstreaming Disabled Workers
      11. Balancing Work and Life in Families
    2. 7.2 The Changing Social Contract between Corporations and Employees
      1. Good Faith Principle Exception
      2. Public Policy Principle Exception
      3. Implied Contract Exception
    3. 7.3 Employee and Employer Rights and Responsibilities
      1. Moral Foundation of Employee Rights
      2. The Principle of Balance in the Employee and Employer Social Contract and the Reality of Competitive Change
      3. Rights from Government Legislation
      4. Employer Responsibilities to Employees
      5. Employee Rights and Responsibilities to Employers
      6. Employee Rights in the Workplace
      7. Other Employee Rights and Obligations to Employers
      8. Ethical Insight 7.2
    4. 7.4 Discrimination, Equal Employment Opportunity, and Affirmative Action
      1. Discrimination
      2. Equal Employment Opportunity and the Civil Rights Act
      3. Age and Discrimination in the Workplace
      4. Comparable Worth and Equal Pay
      5. Affirmative Action
      6. Ethics and Affirmative Action
      7. Reverse Discrimination: Arguments against Affirmative Action
      8. Ethical Insight 7.3
    5. 7.5 Sexual Harassment in the Workplace
      1. What Is Sexual Harassment?
      2. Who Is Liable?
      3. Tangible Employment Action and Vicarious Liability
      4. Sexual Harassment and Foreign Firms in the United States
    6. 7.6 Whistle-Blowing versus Organizational Loyalty
      1. When Whistle-Blowers Should Not Be Protected
      2. Factors to Consider before Blowing the Whistle
      3. Managerial Steps to Prevent External Whistle-Blowing
    7. Chapter Summary
    8. Questions
    9. Exercises
    10. Real-Time Ethical Dilemma
    11. Cases
      1. 19. Preemployment Screening and Facebook: Ethical Considerations
      2. 20. Women on Wall Street: Fighting for Equality in a Male-Dominated Industry
    12. Notes
  15. Chapter 8 Business Ethics and Stakeholder Management in the Global Environment
    1. 8.1 The Connected Global Economy and Globalization
      1. Ethical Insight 8.1
      2. Globalization and the Forces of Change
    2. 8.2 Managing and Working in a “Flat World”: Professional Competencies and Ethical Issues
      1. Shared Leadership in Teams’ Competency
      2. Ethical Insight 8.2
      3. Global Ethical Values and Principles
      4. Know Your Own Cultural and Core Values, Your Organization’s, and Those with Whom You Are Working
      5. Cross-Cultural Business Ethical Issues Professionals May Experience
    3. 8.3 Societal Issues and Globalization: The Dark Side
      1. International Crime and Corruption
      2. Economic Poverty and Child Slave Labor
      3. The Global Digital Divide
      4. Westernization (Americanization) of Cultures
      5. Loss of Nation-State Sovereignty
    4. 8.4 Multinational Enterprises as Stakeholders
      1. Power of MNEs
    5. 8.5 Triple Bottom Line, Social Entrepreneurship, and Microfinancing
      1. The Triple Bottom Line
      2. Social Entrepreneurs and Social Enterprises
      3. Microfinancing
    6. 8.6 MNEs: Stakeholder Values, Guidelines, and Codes for Managing Ethically
      1. Employment Practices and Policies
      2. Consumer Protection
      3. Environmental Protection
      4. Political Payments and Involvement
      5. Basic Human Rights and Fundamental Freedoms
    7. 8.7 Cross-Cultural Ethical Decision Making and Negotiation Methods
      1. External Corporate Monitoring Groups
      2. Individual Stakeholder Methods for Ethical Decision Making
      3. Four Typical Styles of International Ethical Decision Making
      4. Hypernorms, Local Norms, and Creative Ethical Navigation
    8. Chapter Summary
    9. Questions
    10. Exercises
    11. Real-Time Ethical Dilemmas
    12. Cases
      1. 21. Google in China: Still “Doing No Evil”?
      2. 22. Sweatshops: Not Only a Global Issue
      3. 23. The U.S. Industrial Food System
    13. Notes
  16. Index
  17. About the Author

Product information

  • Title: Business Ethics, 6th Edition
  • Author(s): Joseph W. Weiss
  • Release date: July 2014
  • Publisher(s): Berrett-Koehler Publishers
  • ISBN: 9781626561427