Business Etiquette

Appendix

International Etiquette

When doing business in Australia

Greetings

Typical greetings are “Hello” and “G’day,” rather than “Good morning” and “Good-bye.”

Be prepared to offer your business cards. However, don’t be surprised if you do not receive one in return.

Because Australia is a society that places less emphasis on formal social status than many other countries, titles are not used in introductions to gain respect. Actions and reputations generally outweigh titles.

Conversation

Be ready to establish rapport by making “small talk” before getting down to business. You will find that Australians tend to be direct and will often expect you to speak your mind.

Appropriate topics of conversation include sports and tours you have taken while ...