March 2002
Beginner
192 pages
3h
English
Content preview from Business EtiquetteBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 3
Correspondence: Putting It Down in Black and White
“This morning I took out a comma and this afternoon I put it back in again.”
—Oscar Wilde
It would certainly be nice if we all had the kind of schedule that allowed for the leisurely approach to writing that Mr. Wilde seemed prepared to follow. But in today’s business world, where deadlines are tight, budgets are tighter, and more people than ever act as their own “secretary,” the truth is that we’re spread thinner than ever. That means that we have to learn how to develop correspondence that makes the right first impression—in a hurry—and avoid the careless errors that can (and do) lose business for organizations.
In this chapter, you find out how to make sure the documents you prepare ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.