In this chapter we covered business process modeling notation and the creation of business process models. A simple example of using medical services and obtaining a prescription were used to describe introductory concepts. The chapter moved from there to cover more advanced topics of as-is and to-be process modeling using the fictitious case presented in the appendix.
1 BPMN standard are maintained by the Object Management Group (OMG), www.omg.org. OMG was started in 1989 as an international, open-membership, not-for-profit computer industry consortium. OMG maintains modeling standards for business process modeling notation, unified modeling language, and model-driven architecture. Content from various 2009 OMG documents appear in this chapter.
2 Michael Havey, Essential Business Process Modeling (Sebastopol, CA: O'Reilly Media, 2005).