Chapter . About the Author
The IBM Corporation currently employs Mike Biere as a worldwide sales specialist for Business Intelligence (BI) Analytics Tools. His journey in BI began in 1981 when he became enamored with end-user computing and became one of IBM's first Information Center Specialists.
As an Information Center Specialist, he found the role required him to perform every step of the end-user product cycle: presentations, demo, install, support, education, and end-user assistance. Information Center Specialists often worked with non-IBM products, which gave him a wide exposure to other solutions and vendors. From this introduction, he went on to working at various levels within IBM—all dealing with end-user computing: Regional Technical ...
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