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Business Intelligence Strategy and Big Data Analytics by Steve Williams

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Chapter 6

Leveraging BI for Performance Management, Process Improvement, and Decision Support

Abstract

Business intelligence (BI) is ultimately about improving business performance. The primary way that BI can increase revenues, reduce costs, or both is by improving the business processes that drive financial results. The most relevant business processes to target for improvement generally fall into three broad categories: (1) performance management processes; (2) revenue generating processes; and (3) operating processes. Performance management processes include such activities as planning, budgeting, performance monitoring, variance analysis, scenario analysis, and economic forecasting/modeling. Revenue generating processes include such activities ...

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