Business Intelligence

Preface

The boundary that divides business and technology is a fuzzy one, and this border erodes more and more as organizational managers recognize how integral knowledge and information management are to the bottom line. A natural development of this is the concept of business intelligence (BI), which (loosely defined) incorporates the tools, methods, and processes needed to transform data into actionable knowledge.

What I find curious about BI is that it is not just technology, nor is it just practices and methods. It is more a combination of the best of both the business world and the technical world—using advanced algorithms and data management techniques to better implement the way a business works. But what prevents BI programs from being ...