15

Consumer Protection Act, 1986

Learning Objectives

After reading this chapter, you will be able to understand:

  • Object of the Consumer Protection Act
  • Rights of consumer
  • Meaning of certain terms expressed under the Act
  • Consumer forum
  • Requirement of complaint under the Act
15.1 OBJECT OF THE ACT

Let the buyer beware is a traditional concept which is no longer acceptable in open and competitive environment.

In India, we have the Indian Contract Act, the Sale of Goods Act, the Dangerous Drugs Act, the Agricultural Produce (Grading and Marketing) Act, the Indian Standards Institution (Certification Marks) Act, the Prevention of Food Adulteration Act, the Standards of Weights and Measures Act, and the Trade and Merchandise Marks Act which ...

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