Introduction and Acknowledgments

The call for leadership is strong: everyone seems to want more. A quick look at the front page of the daily newspaper confirms our collective yearning for leadership across sectors, institutions, and borders—more leaders, better leaders—to resolve the dilemmas and complexities of modern life. The assumption is that good leaders make a difference and that we are better off because of them. Test that yourself. Ask those around you: do we need more leadership around here? Absolutely is the likely reply.

Ask the same people What is leadership? and listen to their halting responses. I have asked this question of many would-be leaders. They are often surprised by their own inability to answer easily or confidently—and ...

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