CHAPTER 4Collection Letters
This chapter has sample collection letters you may have to write. The types of collection letters included are:
• Notification
• Reminder
• Inquiry
• Urgency
• Final Notice/Ultimatum
• Insufficient Funds
• Thank You for Payment
• Lost Payment/Apology
“Creditors have better memories than debtors.”
— Ben Franklin
In this section, at the side of the page, you will find a brief explanation of each part of the letter. The first letter identifies each section of the letter. Subsequent letters identify only changes to the basic format.
Step-by-Step Guide
The purpose of the collection letter is to get the customer to pay an overdue bill.
Step 1: Check the spelling of the recipient’s name. Use a gender-specific courtesy title ...
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